So, you can add it to your public page and receive questions, suggestions, etc. It is CMS agnostic and will work on any CMS – WordPress, Joomla, Drupal, WooCommerce, Shopify, etc. The best thing is you can do it for free and without limits.īut let’s get back to our live help desk software. Therefore, no matter what you do, you can increase your client base.
All incoming messages and calls will generate new leads or will be added to the timelines of existing ones. In addition, there is a section for any type of web form creation. It includes telephony, email box, social networks and popular messengers. As Bitrix24 is a CRM system with omnichannel Contact Center, you can use all its communication channels as well. Live chat and website widget are among of them.
Bitrix24 is a multifunctional platform with over 35 tools inside.
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